Included Americas:
Data-Driven Inclusion for Lasting Change
At Included Americas, we combine deep data analysis with strategic consulting to build workplaces where inclusion isn't just a goal—it's a competitive advantage. We empower organizations to decode cultural dynamics and implement behavioral shifts that drive lasting performance and equity.
Our Vision
Our Mission
A global workplace landscape where inclusion drives innovation and performance. We champion an environment built on trust and collective excellence, where the peak performance of every individual serves as the foundational driver of the organization’s overall success and market leadership. Our goal is to anchor these values into the very infrastructure of global commerce.
To create psychologically safe, high-performing teams by cultivating accountability and leadership at every level through data-driven insights and evidence-based behavioral strategies that dismantle systemic barriers and foster sustainable equity. We bridge the gap between organizational psychology and business strategy to transform healthy cultures into a definitive competitive advantage.
Our Vision
A global workplace landscape where inclusion drives innovation and performance. We champion an environment built on trust and collective excellence, where the peak performance of every individual serves as the foundational driver of the organization’s overall success and market leadership. Our goal is to anchor these values into the very infrastructure of global commerce.
THE LEADERSHIP
Her engagements have included advising leadership teams on inclusive leadership, identifying barriers to belonging and advancement, and translating these insights into practical strategies that can be integrated into organizational culture and decision-making. She brings a particular focus on moving beyond awareness toward actionable approaches that equip leaders and teams to recognize and address bias, strengthen collaboration, and create more equitable and high-performing workplaces.
Her broader professional experience spans academic medicine, private practice, and federal healthcare research consulting, including advising universities and clinicians on research initiatives and strategic collaboration through work connected to the National Institutes of Health (USA). Leading multidisciplinary teams throughout her career has taught her how to navigate differences in perspective, communicate across professional and cultural lines, and create environments where people feel respected, heard, and accountable to one another. Her work in underserved communities, international collaboration, patient advocacy, and public education has further reinforced her belief that strong organizations are built through empathy, transparency, and a genuine understanding of human experience. Drawing on both medical rigor and lived leadership experience, she helps organizations address complex interpersonal and cultural challenges with clarity, discretion, and measurable impact—creating the conditions for people to thrive and organizations to perform at their best.
He has leveraged his data analysis experience to help organizations create more data-driven hiring and succession plans that improve retention of staff and equitable hiring processes. His recent client work has encompassed engaging the leadership of several FTSE100 and Fortune500 companies to understand inclusion as a tool for value creation through leadership programs and training that goes beyond the “what” and “why” and provides tools for HOW to mitigate these biases in the workplace. He has also led the development of inclusive organizational strategies, leveraging data to incorporate inclusion into the business plan for better performance.
Raafi has a Bachelor’s degree and a Masters in Public Policy from Harvard University, and served as a Research Fellow at the Center for Public Leadership at the Harvard Kennedy School and International Development and Management Fellow at the Aga Khan Foundation-
Bangladesh.
His articles and work on D&I have been featured in newspapers, magazines, podcasts, and radio and television programs across North America, Europe, and Africa.
Malathy Ramachandran, M.D.
Malathy, Consultant and CEO/Owner of Included Americas, brings more than 25 years of experience in medicine, surgical leadership, research collaboration, and community engagement to her work helping organizations foster healthier cultures, empower their people and elevate organizational performance. Trained as a plastic and reconstructive surgeon, she spent decades working in high-pressure clinical environments where trust, communication, and sound decision-making directly affected outcomes. That experience now informs her approach to organizational consulting: practical, evidence-based, and deeply people-centered.
Through Included Americas, Malathy has partnered with senior leaders across a range of industries, including healthcare, investment, and professional services, helping them examine how culture, leadership, and inclusion influence organizational effectiveness and business performance.
Raafi-Karim Alidina
Raafi is the Executive Director & Managing Consultant of Included Americas, and co-author of Building an Inclusive Organization (2019) which was short-listed for Management Book of the Year and Best Book promoting Diversity by the Chartered Management Institute and Business Book Awards. It has also been named one of the top 10 Most Inspirational Business Books of 2020 by CEO Today. He is also a contributing author to The Key to Inclusion (2022).
His key areas of expertise lie in the statistics and measurement of diversity and inclusion and behavioral economics for inclusion in organizations. His award-winning Inclusion Diagnostic, a statistically validated, quantitative behavioral metric for inclusion in organizations, has been used in organizations across more than 30 countries in 20 languages, and has helped thousands of underrepresented employees have their voices heard.
Client Impact & Insights
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The data-driven insights provided by Included Americas changed how we view our culture. They offered the evidence we needed to move from sentiment to strategic action.
Regional Executive, Logistics Group
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Their pragmatic delivery ensured our DEI initiatives weren't just theoretical. We have seen a measurable impact in team psychological safety and collaboration.
VP of Talent, Global Logistics
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Working with the team at Included Americas has been transformative. We now have a clear, data-first roadmap that links our DEI efforts directly to organizational performance.
Managing Director, Financial Services
Our Data-First, Behavior-Focused Approach
We move beyond sentiment to offer precision-engineered solutions. By combining deep data analysis with behavioral science, we identify structural inequalities and design interventions that catalyze measurable institutional change and high-performing cultures.
Evidence-Based
Rooted in industrial-organizational psychology and the latest DEI research, our interventions are designed to pass the test of organizational rigor.
Equity-Centered
We prioritize systemic fairness, identifying and dismantling barriers to access and performance at every level.
Pragmatic
Practical delivery is our hallmark. We offer actionable tools that integrate seamlessly into your firm’s daily governance and operations.
Collaborative
We act as strategic advisors, co-creating strategies with your team to ensure that inclusion becomes a core driver of innovation.
The Five Principles of Cultural Architecture
Building high-performance organizations through behavioral science and empirical rigor.
1. Strategic Roadmapping
We don’t believe in "off-the-shelf" strategy. We translate your organizational objectives into customized, data-validated roadmaps that bridge the gap between intent and action. By integrating your core goals into every level of the business, we ensure that your evolution is intentional, measurable, and built to last.
2. Empirical Data & Behavioral Insights
Precision begins with the right data. Our work is grounded in advanced analysis designed to uncover the behavioral trends and hidden opportunities that traditional metrics often miss. We move past surface-level observations to provide the empirical evidence you need to optimize employee outcomes and strengthen the fundamental drivers of corporate success with absolute clarity.
3. Governance & Structural Integrity
A strategy is only as strong as the system that holds it accountable. We design and implement the governance structures necessary to manage complex stakeholder interests and prioritize high-impact actions. This ensures your organization operates with transparency and maintains the discipline required to meet its commitments.
4. Universal Leadership
Organizational resilience is built by enabling leadership at every level, from the front line to the boardroom. We strengthen the collective capacity of your workforce through high-impact workshops and skill-building initiatives designed to decentralize accountability. By empowering every individual to act as a steward of your culture, we ensure that performance and trust are driven by the entire enterprise.
5. Systemic Coherence
Sustainable success is rooted in the intersection of psychological safety and individual accountability. We guide organizations to better outcomes by refining systems so that every employee feels safe to contribute their best work while remaining responsible for collective results. By applying the latest research to your internal processes, we ensure your "operating system" naturally fosters a culture of high trust and peak performance.